These questions are essential to a company: a company is not a soulless thing, it is a collection of individuals so understanding why we do what we do is incredibly important.
A core purpose drives everything else: mission, vision and values, culture and strategy, business model, who comes to work with and for us, and our understanding of our audience or customer.
Most importantly, if we know our core purpose, the company can flex and adapt to changing circumstances and opportunities to deliver that purpose. It is ultimately about resilience.
For example, Kielder Observatory’s core purpose is infinite inspiration. We talk a lot about the “Kielder moment”, a moment of pure inspiration that visitors experience. Our core purpose is not limited to Kielder, how can we deliver that in schools and communities, via digital channels etc., in a way that delivers value to our customers and meets our charitable objects?
How do you find it? With a simple question – what do you care about? Be ambitious, aspirational. Don’t worry about the how – this is the why.
Once you have an idea of purpose, next is mission, vision and values:
These are the things that will drive a company’s development, through thick and thin. It’s worth spending some time thinking them through.
Once we know ourselves, the next step is to know others.
If you need help with any of this and you are a sole trader or a business in the creative sector in the North of Tyne Combined Area, please get in touch. Catherine.johns@wearecreative.uk